Building Customer Networks

we work hard and smart to increase brand awareness and build usomer loyalty. Enform provides advice, strategies, tools and training including SEO to improve consumer advocacy.

USOMER

Category Archives: Blog

Wikipedia Tops FaceBook in Customer Satisfaction Survey Among Social Media Sites

FaceBook might have the edge in user base however, it’s the advertisement-free Wikipedia that earned big among American customers. According to the 2010 American Customer Satisfaction Index (ACSI), Wikidepia was ahead of FaceBook, Youtube, and Myspace with a score of 77 while the rest had 64, 73, and 63 respectively.
The key to Wikipedia’s higher marks [...]

Your Website’s Page Size, Speed, and Your Customers

If you played your cards well enough, you should be able to know exactly how many visits your site is getting. Digging a little deeper, you’d be able to know how many of these visits stayed long enough to check a single other page on your website or otherwise. The latter visits account for what [...]

Top 5 Social Media Misconceptions Exposed – Part 5

Last on our list of misconceptions, “Social Media is Hard Word.”
While this myth might be true for some and not for others, getting into the subject is no doubt inevitable. For those starting out, there’s no denying social media management is hard work especially with the learning curve (varies greatly from [...]

Top 5 Social Media Misconceptions Exposed – Part 4

Peter Wylie of SocialMediaExaminer sheds some light on the top 5 myths that’s been keeping a huge number of businesses away from an effective marketing medium, social media.
Coming in fourth on our list of misconceptions, “If I Engage on Social Media Sites, I’ll Get Loads of Negative Comments.”
Let’s face it, not even God can please [...]

Top 5 Social Media Misconceptions Exposed – Part 3

Peter Wylie of SocialMediaExaminer sheds some light on the top 5 myths that’s been keeping a huge number of businesses away from an effective marketing medium, social media.
Third on our list of top social media misconceptions, “I Don’t Have Time to Manage Social Media.”
For the inexperienced, [...]

Top 5 Social Media Misconceptions Exposed – Part 2

Second on our list of Social Media Myths, “I can’t measure the effects of my Social Media efforts.”
Unlike traditional marketing where you can simply give out flyers on the street and wait for potential customers to start making them calls and visits to measure your efforts, it takes more to measure social media. It might [...]

Top 5 Social Media Misconceptions Exposed – Part 1

Peter Wylie of SocialMediaExaminer sheds some light on the top 5 myths that’s been keeping a huge number of businesses away from an effective marketing medium, social media.
1st Social Media Misconception: My Customers Don’t Do Social Media
On top of the list is probably the most shocking of them all, there are actually a lot of [...]

Facebook becomes bigger hit than Google

Chris Nuttall and David Gelles have reportered in the Financial Times  (Published: March 16 2010) that social networking website Facebook has capped a year of phenomenal growth by overtaking Google’s popularity among US internet users, with industry data showing it has scored more visits on its home page than the [...]

Wordbook lets Enform and Wordpress post on Facebook

Just a quick little test of the new Wordbook plugin for Wordpress that allows direct post of blogs onto your Facebook page… pretty cool!

Browser wars and you, Explorer vs Mozilla

I’ve tried to stay out of this battle for the past 3 years but the last few days have seen me enter the fray. The attached screen shot from Google Analytics for a typical web site shows 55% of visitors have Internet Explorer followed by Mozilla Firefox with 32%. Digging deeper we see that Explorer version [...]

© 2010 Enform NETWORKS. Design by mikizzi.com