“… comfortable discussing and explaining often highly technical issues and solutions in understandable layman terms for non technocrats whilst equally at ease dealing with technical specialists. In the two years I have known Jim he has been extremely generous with his time, an excellent sounding board for ideas and a reliable source of advice.”
David Lanning – Executive Director & Co-founder, Travel Who Pty Ltd
“I have consulted Jim on a number projects in the ITC space in order to augment marketing activities of my clients. I have found his advice up to the minute and tailored for each situation.”
“Enform delivered a reality to Travelcorp in recognising that communication through electronic media can solve problems and promote growth by education, inspiration and knowledge to persuade consumers to choose our brand .
Jim and Enform helped Travelcorp understand the modern consumer wants to communicate directly with the principal where strong benefits may be achieved in loyalty, retention, word of mouth advocacy and brand equity. As a result of a survey that Jim and his team ran on our behalf, Travelcorp has a much better understanding of what the travelling public is looking for in the filed of corporate travel management. This has resulted in the strategic decision to change the way we conduct this important part of our business model.”
“I worked with Jim while I was leading Seeing Machines developing high technology products for the automotive industry. Jim’s advise on global marketing issues for new technology based products was invaluable. He has a deep appreciation of the challenges associated with getting high technology to market. Most importantly, Jim is an easy person to work with, he quickly understands the client’s needs and then works hard to achieve the best results.”
“I would like to thank you for your time spent on the Customer Service training course for our company recently. The positive results are immediately obvious and we, as a company, now have a single understanding and a direction to improve the quality of our service in all areas of the working environment. And we are now able to set targets to strive for and to achieve the necessary improvements that we so desperately need.”